Privacy Policy

Thank you for choosing Gaff Cutter Builders LLC ("Company", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form
• Send us an email
• Call our business phone number
• Interact with our chatbot
• Request a quote
• Subscribe to our newsletter (if applicable)

The personal information we collect may include:

• Name
• Email address
• Phone number
• Physical address
• Project details and requirements
• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages you view
• Time and date of your visit
• Time spent on pages
• Other statistics

1.3 Cookies and Similar Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize our website and improve your experience. Most browsers allow you to control cookies through their settings. If you choose to disable cookies, some features of our website may not function properly.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our website and services
• Respond to your inquiries and fulfill your requests
• Send you quotes, invoices, and payment information
• Process and complete transactions
• Send administrative information, such as updates, security alerts, and support messages
• Improve our website, products, and services
• Develop new products, services, and features
• Understand how you interact with our website and services
• Detect, prevent, and address technical issues
• Protect against fraudulent, unauthorized, or illegal activity
• Comply with legal obligations

3. Disclosure of Your Information

We may share your information in the following situations:

3.1 Business Partners and Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government requests).

3.3 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

3.4 With Your Consent

We may disclose your personal information for any other purpose with your consent.

4. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as needed to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

7. Your Privacy Rights

7.1 Account Information

If you would at any time like to review or change the information you have provided to us, you can contact us using the information provided below.

7.2 Opting Out of Marketing Communications

You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details below. You will then be removed from the marketing email list; however, we may still need to send you service-related emails that are necessary for the administration and use of your account.

8. California Privacy Rights

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA) regarding your personal information, including:

• The right to know about the personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information
• The right not to be discriminated against for exercising your CCPA rights

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our website is not intended for use by children under the age of 16. We do not knowingly collect or solicit personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete that information as quickly as possible. If you believe a child under 16 may have provided us personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us